Privacy Policy
At PuffInTHC, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or create an account.
- Account & Order Data: Purchase history, preferences, saved items.
- Technical Information: IP address, browser type, device information, and website usage through cookies or analytics tools.
2. How We Use Your Information
We use the information we collect for:
- Processing and delivering your orders.
- Sending order updates, confirmations, and support communications.
- Improving our website, services, and product offerings.
- Marketing purposes (only if you have opted in).
- Ensuring security, fraud prevention, and compliance with legal obligations.
3. Sharing of Information
We respect your privacy and do not sell your personal information. However, we may share data with:
- Service Providers: Payment processors, shipping carriers, and IT support partners.
- Analytics & Marketing Tools: To improve our services and website performance.
- Legal Requirements: If required to comply with laws, regulations, or valid legal processes.
4. Cookies & Tracking
Our site uses cookies and similar technologies to:
- Keep your cart and account sessions active.
- Provide a personalized shopping experience.
- Analyze website traffic and performance.
You can disable cookies in your browser settings, but certain features of the site may not function properly without them.
5. Data Protection & Security
We use industry-standard encryption and secure servers to protect your personal data. While we take every precaution, no method of online transmission or storage is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your personal data (subject to legal or operational requirements).
- Opt out of promotional emails at any time.
- Request a copy of the information we hold about you.
7. Age Restriction
Our website and products are intended for adults 21+ only. We do not knowingly collect information from anyone under this age. If we learn that we have collected data from a minor, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date at the top of the page.
9. Contact Us
If you have questions or concerns about our Privacy Policy, please reach out: